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Eira Industries

Eira Products

Terms & Conditions

These terms apply when you browse, create an account or purchase from Eira Products.

Purchases and pricing

By placing an order, you agree that the details you provide are accurate and that you are authorised to use the selected payment method. Product availability, prices, offers and delivery estimates may change, and we may correct clear errors before accepting an order.

Cancellations

Cancellation availability depends on the current order stage. Where cancellation is available, you can use the order controls in your account. Orders that have already been processed, shipped or delivered may not be cancellable.

Returns and refunds

Return eligibility follows the policy shown on the relevant product page and any applicable consumer law. Some items may be non-returnable for hygiene, safety or product-specific reasons. Approved refunds are processed to the original payment method or as otherwise communicated to you.

Your responsibilities

Keep your account details accurate, protect your sign-in credentials, use the store lawfully and do not interfere with its security or availability. You are responsible for activity carried out through your account unless you notify us promptly of unauthorised use.

Changes to these terms

We may update these terms to reflect operational, legal or product changes. If a material update requires your acknowledgement, we will ask you to review it when you next use your account.