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Eira Industries

Eira Products

Privacy Policy

This policy explains how Eira Products handles personal information when you use our store.

Information we collect

We collect the information needed to create and serve your Eira account and orders: your name, email address, phone number, delivery address and order history. We may also store account preferences, support messages and information you choose to provide in your profile.

How we use your information

We use your information to process and deliver purchases, provide customer support, communicate about your orders, protect against fraud, maintain our services and meet legal or accounting obligations. We do not use your contact details for unrelated marketing without the appropriate choice or permission.

How long we retain information

We retain account and order information only for as long as needed to provide the service, resolve disputes, meet tax, accounting and legal requirements, and enforce our agreements. Retention periods may differ by record type and applicable law.

Requesting deletion

You can request deletion of your account from Account → Profile → Request Account Deletion. We will review your request and delete or anonymise information that is no longer required to be retained. Some order and transaction records may need to be retained where required by law.

Your choices

You can review and update key account details from your account settings. For questions about this policy or your data, contact us using the contact details shown in the site footer.